Copper County Foods offers a choice of over 65 complete frozen meals and desserts delivered direct to your home. Meals are easily stored and heated for a delicious hot meal whenever you wish. Order a free brochure, by calling Toll-Free 1-800-786-6113.

Welcome, if you’ve ordered before:

Common Questions

Copper County Foods offers a huge choice of over 65 complete meals and desserts delivered frozen direct to your home. Meals are easily stored and heated for a delicious hot meal whenever you wish.

Browse the answers to frequently asked questions below. If you have any further queries please contact us.

  • What type of person buys our meals?
    In short, anyone. The service and products are ideal for older members of our community but may be enjoyed by anyone who appreciates the ease and convenience. Customers may still want to live at home and retain their independence by being able to cater for themselves, not relying on others.
  • Do you have to sign up for a set period of time?
    Not at all. You can order as often as you wish. We deliver regularly so you can enjoy great food as often as you like, every day, or as a special treat - the choice is yours.
  • Who will deliver my meals?
    We have a team of professional drivers who offer a caring, friendly service. We carefully check all our drivers for your peace of mind and try to ensure that you have a regular driver you can trust.
  • How can I find out more about your frozen meals?
    Either fill out our brochure request form on this website or call toll-free 1-800-786-6113.
  • How long will it take for my brochure to arrive?
    Your brochure is sent by Canada Post. Please allow a couple of days for delivery.
  • What areas do you cover?
    Our service is currently available in the Halton and Peel regions of the Greater Toronto Area, including Oakville, Burlington, Milton, Halton Hills, Mississauga and Brampton.
  • What if I am having trouble reading the text?
    We appreciate that some people have sight problems, therefore, the Copper County Foods website has been specially adapted to enable you to change the size of the text so that it becomes larger and easier to read- click here to find out how to do this.
  • What is your complaints procedure?
    We take great care in the sourcing of ingredients and in the preparation of our meals. However, if you are not entirely satisfied with any meal please let us know. Keep the lid and label from the meal for identification purposes, and give it to your delivery driver.
  • What do the dietary symbols mean?
    The little coloured circles next to the meal descriptions indicate that our products meet certain special dietary requirements. You can find the definitions here.
  • How do I order?
    It couldn't be easier! Simply order on-line by adding your favourite meals to your shopping basket and proceeding to the checkout. You can choose to pay online by credit card, debit card or Paypal alternatively, pay the driver by cash or cheque. Within 24 hours you will receive an e-mail to let you know the date of your delivery. Of course, you can also choose the meals you would like delivered from our fully illustrated brochure and phone your order through to your local outlet. Our helpful staff will then tell you the price of the complete order and confirm your delivery day.
  • How do I pay?
    You can pay by cash, cheque, debit card or credit card on delivery, or alternatively use a credit card, debit card or Paypal on our website. We have made sure all of our meals are good value for money, for example our main meals range from as little as $4.99 to around $8.49.
  • Do I have to pay a delivery fee?
    No, delivery is absolutely FREE.
  • What day do you deliver in my area?
    We deliver to most areas at least once a week. However we may deliver every two weeks in some areas. To find out your delivery day please call your local outlet.
  • Is there a limit to the choice of meals your service can offer?
    Hardly - we offer over 65 soups, main meals and desserts – even salads. Everything from traditional favourites such as Pot Roast and Yorkshire Pudding or Liver and Onions to more exotic tastes like Salmon or Chicken Souvlaki. We find our customers appreciate as wide a selection as possible. You can eat what you want, when you want. The meals can be easily stored in the freezer until you need them.
  • What about cooking?
    All our soups and meals can be heated straight from the freezer in a conventional stove or microwave oven. Salads take around 2 hours to defrost. You can defrost your dessert while you enjoy your meal.
  • What if I have particular dietary requirements?
    That's no problem at all. All our meals are perfect for normal healthy diets but we also cater for diabetic, low fat, low sodium, low calorie and vegetarian diets. The meals are carefully colour coded on our website as well as in our fully illustrated brochure.
  • Where can I get information on the nutritional content of your meals?
    We produce a Special Diet Guide that contains detailed nutritional information on all products. Please call your local outlet for a copy.
  • Where can I get allergy advice?
    Your local outlet can provide details of ingredients associated with common food allergies such as nuts, dairy, onions etc. Please call for more information.
  • How long does it take to heat the meals?
    Most meals take 5 to 10 minutes in a microwave or 35 minutes in an oven. Please refer to the cooking guidelines on the label before heating.
  • How long can the meals be stored in the freezer?
    Each meal has a long shelf life, please refer to the 'best before' date on the label.
  • Where can I buy a microwave oven or freezer?
    Any regular microwave oven or freezer available from the appliance stores will be fine.
  • Do you offer pureed meals?
    Yes, we have a selection of pureed meals available, please call your local outlet for more details.
  • Why are your meals delivered frozen?
    As any chef will tell you, a meal is at its best the moment it has been prepared. That's when we freeze it. By doing so, we retain all the goodness and flavour.
  • Do I need to thaw the meals before heating?
    No, simply heat straight from the freezer.
  • Are your meals suitable for one person?
    Yes, our meals have been specially created for one person and are a great option to help you eat well according to recommendations in Canada’s Food Guide.
  • Where are your meals made?
    The vast majority of our meals are made at our CFIA approved factory in Brampton, Ontario. A very small proportion of products are produced by other approved suppliers in Canada or elsewhere.
  • Are the plastic trays recyclable?
    Yes, our meal trays are made from PET plastic which is recyclable.
  • Can I buy the meals as a gift for a friend?
    Absolutely, why not surprise a friend or relative with a selection of our delicious meals!

For a free brochure call: Toll-Free 1-800-786-6113 or visit: www.coppercountyfoods.ca

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